Privacy Policy – vanderburghhouse.com
Who We Are
This Privacy Policy applies to www.vanderburghhouse.com, the official website of Vanderburgh Sober Living (VSL), which is owned and operated by Vanderburgh IP, LLC, a Delaware Limited Liability Company with a registered address at 255 Main Street, Webster, MA 01570. Vanderburgh IP, LLC is wholly owned by The Vanderburgh Foundation, Inc., a 501(c)(3) charitable foundation. This website serves as the official online platform for the foundation, providing information about our homes, services, and contact details.
About Your Privacy
VSL respects your privacy and is committed to protecting your personal information to the fullest extent possible. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.
What Personal Data We Collect and Why We Collect It
We collect information from you when you submit information to our website, including on fillable forms and applications. When sending a form, you may be asked to enter personal identifying information including your personal contact information. However, you may use our site without accessing these features.
We collect various types of personal information depending on how you interact with our website. The information we collect includes:
1. Information You Provide to Us
- When you fill out forms, applications, or other submissions, we may collect personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Other contact details
2. Automatic Data Collection
When you visit our website, we may automatically collect technical information, including:
- IP address
- Browser type
- Device information
- Referral source
- Website activity (such as pages viewed and time spent on each page)
- Cookies and tracking technologies (see “Cookies” section below)
We collect this data to improve user experience, enhance site security, and analyze trends.
3. Contact Forms
When you submit a contact form, we collect the data shown in the form, along with your IP address and browser user agent string to help with spam detection. This data is retained for a limited period to address your inquiries but is not used for marketing purposes unless explicitly consented to.
4. Cookies
Cookies are small files stored on your computer that help us enhance your browsing experience. Our website may use cookies for purposes such as:
- Remembering user preferences
- Analyzing website traffic through Google Analytics or similar tools
- Facilitating login and authentication
You can control or disable cookies through your browser settings. However, doing so may limit certain functionalities on our site.
5. Analytics
We use third-party analytics services, such as Google Analytics, to analyze user behavior and improve our website. These services collect anonymous data about website usage. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-on.
6. Who We Share Your Data With
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third-party service providers who assist us with:
- Website hosting and maintenance
- Customer support services
- Payment processing (if applicable)
- Compliance with legal obligations
All third parties are required to keep your data confidential and are bound by contractual obligations to use it only for the services they provide to us.
7. How Long We Retain Your Data
We retain personal data only for as long as necessary for the purposes outlined in this Privacy Policy, including:
- Contact form submissions – Retained for six months
- Website analytics data – Retained for up to one year
- User account data (if applicable) – Retained indefinitely or until account deletion
8. What Rights You Have Over Your Data
Under applicable data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to data processing or restrict certain uses of your data
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us.
9. Where Your Data is Sent
If you are located in the European Economic Area (EEA) or another jurisdiction with data protection laws, your data may be transferred to and processed in the United States or other jurisdictions where data protection regulations may differ. We ensure such transfers comply with applicable legal safeguards.
10. How We Protect Your Data
We implement a variety of security measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS security)
- Access controls to limit data exposure
- Regular security audits and monitoring
- Staff training on data protection best practices
11. Data Breach Procedures
In the event of a data breach, we will promptly:
- Investigate the breach
- Notify affected users if required by law
- Take necessary steps to prevent future breaches
12. Third-Party Data Sources
We may receive personal data from third-party referral sources such as treatment facilities, case managers, or community organizations. This data is treated with the same confidentiality and security as data collected directly from users.
13. Automated Decision-Making and Profiling
We do not use automated decision-making or profiling to make significant decisions about users.
14. Industry Regulatory Disclosure Requirements
Vanderburgh Sober Living complies with applicable regulations regarding data protection and privacy. If additional disclosure requirements apply, we will update this policy accordingly.
Your Consent
By using our site, you consent to our Privacy Policy.
SMS/Text Message Policy
By providing your mobile phone number and opting in to receive text messages, you consent to receive recurring automated marketing and transactional text messages (such as order confirmations, service updates, and promotional offers) from VSL at the phone number provided.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
You can opt-out at any time by texting STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message. For help, text HELP or contact us at [email protected] or by mail at 255 Main Street, Webster, MA 01570.
We respect your privacy. Your phone number will not be sold or shared with third parties for their marketing purposes.
Supported carriers include: AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers.
Text Messaging Terms and Conditions
By opting in to receive text messages from VSL, you agree to the following terms:
1. Message Content: You will receive text messages related to service updates from our business.
2. Message Frequency: Message frequency may vary depending on your activity and preferences.
3. Opt-Out: You may opt-out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation message confirming your opt-out.
4. Help: For assistance, reply HELP to any message or contact us at [email protected]
5. Costs: Standard message and data rates may apply based on your mobile carrier’s plan.
6. No Liability for Delays: We are not liable for delayed or undelivered messages.
7. Privacy: Your information is handled according to our Privacy Policy. We do not sell your phone number to third parties.
8. Updates: We may modify these terms at any time. Continued opt-in after changes constitutes acceptance.
Changes to our Privacy Policy
This Privacy Policy is subject to change without notice. If we make material changes, we will post the updated policy on this page with a new effective date.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us at:
Vanderburgh Sober Living
255 Main Street
Webster, MA 01570
The VSL Knowledge Base: knowledge.vanderburghcommunties.com
Ownership of the Knowledge Base
This KB is owned and is the property of Vanderburgh IP, LLC. The handbook shall at all times remain the sole property of Vanderburgh IP, LLC and shall at all times be kept in a secure place at the Operator’s place of business or other approved location.
Importance of Confidentiality
This KB is highly confidential and is protected by copyright. You must, at all times, treat this KB and all other VSL resources, and the information contained therein, as confidential and must use all reasonable efforts to maintain such information as secret and confidential. You may not, at any time. copy, duplicate, record, or otherwise reproduce the foregoing materials, in whole or in part, nor otherwise make the same available to any unauthorized person.
Keeping the Handbook Current
VSL may, from time to time, revise the contents of the KB and Operators are asked to comply with each new or revised standard. Please regularly check for updates.
Disclaimer
This KB and its contents are for guidance only and cannot ensure the success of any sober living business venture. The success of our Chartered Operators is dependent on efforts and the specific business environment in which it is operated. We work with Chartered Operators and make ourselves available for assistance but cannot guarantee anyone’s success. This disclaimer applies to any and all information present in this KB and any related or linked documents and articles. Any terms present in Contracts, Charter Agreements and/or Lease Agreements will supersede information presented in this handbook.
This Privacy Policy was last updated on October 24, 2025.